Accessibility at Service Finance Company
We’re committed to people with disabilities—and we provide full and equal access to all services. We offer a variety of accommodations to make account services accessible and convenient for all our clients.
We’re here to help.
If you’re experiencing accessibility issues with our websites or mobile apps because of an impairment or assistive technology such as a screen reader, Braille display, screen magnifier, or hearing aid, contact us to request assistance:
- Visually impaired customers can contact SFC at (866) 985-5969.
- We accept calls made using Telecommunications Relay Services. Dial 711 to initiate a call.
- Or call the SFC Care Center at (866) 254-0497 for other requests.
Accessible Services
Reasonable accommodations are provided at no cost to the customer. These include:
- Braille, large print, and audio CD statement conversion for most account types
- Interpreters for people with hearing impairments
- Accessible electronic documents
Call SFC to request specific accessibility services. Depending on the nature of the request, we may need advance notice to provide the accommodation.
Online experience
We recognize and value diversity and inclusion, among both our employees and our clients. And we’re aware of the challenges that users with disabilities have in using technology not suited to their needs. We’ve made an organizational commitment to ensure all digital information, applications, websites, and services are accessible for people with disabilities.
Our digital accessibility efforts are based on the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG), the Section 508 of the Rehabilitation Act and the Americans with Disabilities Act (ADA).
